Camrivox announces Flexor CTI for Dynamics CRM Oct. 22, 2008
Flexor CTI family delivers simple and effective CRM telephony integration for a rapidly growing range of on-demand applications
Cambridge, UK - Camrivox Ltd, a Unified Communications innovator and developer of Computer Telephony Integration (CTI) software for the SME market announces that Flexor CTI for Dynamics CRM is the latest addition to the rapidly expanding Flexor Software family of CTI products.
Flexor CTI for Dynamics CRM offers simple, cost effective and scalable CTI to small and medium sized businesses, combining VoIP telephony with Microsoft® Dynamics CRM 4.0 to deliver a comprehensive, fully integrated CTI solution for one of the most significant CRM offerings available.
Both hosted and on-premise based versions of Microsoft Dynamics CRM are supported, and with Flexor CTI uniquely delivered at the desktop, businesses can bypass costly system and equipment upgrades. With no CTI server required, and no costly administration or IT support, Flexor CTI maximises customer investments in CRM.
Delivering an enhanced CRM experience, Flexor CTI for Dynamics CRM enables call logging, call reporting, click-to-dial, contact screen pop-ups, and on-screen call control – meaning you can easily view and report on all call activity for any period or customer. All of these CTI features are directly integrated within the CRM application to enhance ease of use and simplify customer transactions.
“The current demanding business environment only serves to highlight the significant efficiency gains and enhanced customer relationships that Flexor CTI offers,” commented Malcolm Wood, CEO for Camrivox. “And with its Software as a Service pricing model, Flexor CTI can generate business gains and cost savings by maximising current CRM and telephony investments without requiring significant upfront costs.”
Flexor CTI for Dynamics CRM will initially be available for businesses using snom VoIP phones, including the new snom 820, and Asterisk PBXs. Flexor CTI is also available for Salesforce, NetSuite and Microsoft Outlook.
For further information and to register for a free trial version of Flexor CTI for Dynamics visit www.camrivox.com
About Camrivox
Camrivox Ltd offers customers simple and effective Telephony Integration with CRM. The company has pioneered the development and delivery of Flexor Software, greatly simplifying CRM Telephony Integration that has traditionally relied upon large investments in infrastructure, hardware and support staff. With Flexor Software uniquely delivered and supported at the PC level, companies can bypass this resource-laden route, improving business processes and increasing customer satisfaction. Camrivox, founded in 2005, is headquartered in Cambridge, UK. For more information, see www.camrivox.com.
All names, products, and services mentioned herein are the trademarks or registered trademarks of their respective organizations and are the sole property of their respective owners. Camrivox and Flexor are trademarks of Camrivox Limited.
Press Contacts
John Porter
VP Marketing
Phone: +44 (0) 1223 750050
Email: john.porter@camrivox.com
www.camrivox.com
