PC operating system: Flexor runs on Microsoft Windows XP (sp2 or sp3), Vista and 7, .NET 2.0 or 3.5 (if .NET is not already installed it will be added as part of the Flexor install).
Browser: Microsoft Internet Explorer 6.0 or above (CTI for Salesforce now supports Firefox 3.5).
Snom phones: Flexor works with Snom 300 series (300, 320, 360, 370) phones ideally with Firmware 7.3.14 and above (some features and functions will not be available with older firmware) and Snom 800 Series phones, ideally with firmware 8.1.2 and above. The Snom M3 does not support Computer Supported Telecommunications Applications (CSTA) so will not work with Flexor Connect for Snom but will work with Flexor Connect for Asterisk.
Doro VoIP handsets: ip810c | ip820c | ip830c | ip840c.
Polycom SoundPoint IP 330/320, 430/450, 501, 560, 600, 601, 650, 670
desktop phones and SoundStation IP 4000, 6000, 7000 conference
phones (Firmware 3.1.2.0392 or later is required).
For Asterisk users, Flexor has been tested on Asterisk 1.2 and above and integrates with Asterisk compatible SIP/IAX2 VOIP handsets and softphones.
Skype 4.1 and above.
TAPI 2.x and 3.x compliant phone systems such as Zultys and Avaya IP Office.
Applications: Flexor integrates with Microsoft Outlook (2003 & 2007), including Business Contact Manager for Outlook (not BCM History) and public contact & journal folders on Microsoft Exchange Server.
For CRM users CTI is available for Salesforce (not Group edition), Microsoft Dynamics version 4 (not Dynamics for Outlook) and all versions of NetSuite.
Please note that at present Flexor is not currently supported on: Microsoft Terminal Server or on @COM Business Manager IP PBX or Digium Switchvox, as access to the Asterisk Manager Interface (AMI) is required.